Security at Webloogix

At Webloogix, we take reasonable steps to protect the information and access details shared with us while providing our services.

Client data, files, credentials and other private information are only used when necessary to provide the agreed services.

We only request and use the level of access required to complete the work we have agreed to provide.

Unnecessary access to client accounts or systems is avoided whenever possible.

Backups may be maintained when they are included in the agreed project scope or maintenance plan.

Clients should maintain their own backups unless backup management has been specifically included as part of our services.

If we identify a security vulnerability, suspicious activity or another security issue affecting a client project, we will inform the client and, where possible, take reasonable steps to help resolve the issue.

Security fixes or additional work outside the agreed project or maintenance scope may be charged separately.

For websites using WordPress, Shopify apps, plugins, themes or other third-party software, security-related updates may be handled when they are included in the agreed project or maintenance plan.

Third-party software can change or become vulnerable without notice, so we cannot guarantee that every third-party security issue will be prevented.

Clients are also responsible for keeping their accounts and access details secure.

Clients should use secure passwords, avoid sharing login credentials unnecessarily and inform Webloogix if they notice suspicious activity or unauthorized access.

Webloogix is not responsible for security issues resulting from compromised client accounts, exposed credentials or unauthorized access caused by the client or someone with access to the client account.

Some websites depend on third-party platforms and services such as Shopify, WordPress, hosting providers, plugins, apps and APIs.

Webloogix does not directly control the security of these third-party services. If a security issue originates from a third-party provider, we will inform the client and, where possible, assist with resolving or reducing its impact.

If you notice a security vulnerability or suspicious activity on the Webloogix website, please contact us with the details so we can investigate and take appropriate action.

Email: weblogix.official@gmail.com